XM Discover: Report Creator
This learning path is meant for data & business analysts responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis. This path is estimated to take 11 hours.
Throughout these courses, you will see references to Optional Exercises. Discover Training Sandboxes are not currently available in a FedRAMP environment. Due to that, you will not be able to complete our optional exercises. Please note that these exercises were designed as optional add-ons to the regular course content, so you will not be missing any critical information without the ability to complete them.
Fundamentals of XM Discover
START HERE! Fundamentals of XM Discover is a high-level introduction to the Discover XM product.
FREE
60 min
Basic Reporting with Operational Dashboards
Basic Dashboard navigation and creation of graphical displays to analyze insights. This course is meant for individuals who will be responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis.
Not currently available
300 min
Understanding Sentiment and XM Enrichments
Understand our sophisticated sentiment engine to discover areas of delight and failed expectations, perceived effort and expressed emotions. Discover actionable insights directly from the voice of your customer quickly and easily – all to save money, make money and reduce risk, ultimately to optimize Your Business.
Not currently available
120 min
Illustrating Insights with Analytical Dashboards
Learn how to create deep dive, analytic dashboards that align with stakeholder questions to identify actionable insights.
Not currently available
180 min
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